Lone workers often operate without immediate support, making it essential to understand the unique risks they face — and how to manage them effectively.

This practical and engaging training is designed to equip participants with the tools and confidence to stay safe while working independently. From travel and home visits to managing unexpected situations or conflict, this session offers real-world strategies for personal safety and risk reduction.

Participants will:

• Identify the specific risks associated with lone working

• Learn how to assess environments and situations for potential danger

• Explore practical strategies for travel safety, home visits, and de-escalation

• Understand the legal responsibilities of both employers and employees

• Build confidence in responding to incidents or emergencies 

Available as:

• Full-day session (6 hours) – In-depth exploration with scenario-based learning and roleplay 

Ideal for staff in outreach, community-based, social care, health, housing or any role involving unsupervised working.

Motivational Interviewing (MI)

Duration:

• 6 hours 

Unlock the power of conversation to inspire real, lasting change. This interactive course introduces Motivational Interviewing (MI) — a person-centred, evidence-based approach that helps individuals overcome ambivalence and take meaningful steps toward positive behavioural change.

Through a blend of theory, real-world examples, and hands-on practice, participants will:

• Understand the spirit and core principles of MI

• Learn how to build trust and foster intrinsic motivation

• Explore techniques to guide goal setting and behaviour change

• Develop skills to navigate resistance with empathy and effectiveness

• Practice using MI tools in supportive, structured conversations

Ideal for:

Professionals in coaching, healthcare, social work, education, HR and anyone who supports others through change.

Duration:

• 3 hours

This sensitive and informative course offers an introduction to the topic of suicide, with a focus on understanding the facts, breaking down stigma and building confidence to support those at risk.

Using current data and trends from Scotland, participants will learn how to:

• Recognise potential warning signs and risk factors

• Approach and engage in supportive, non-judgemental conversations

• Understand safeguarding responsibilities and when to take action

• Navigate issues around confidentiality and professional boundaries

• Practice self-care and manage emotional wellbeing when supporting others 

Ideal for:

Frontline staff, educators, managers, volunteers and anyone in a role where they may support individuals.

This course introduces the principles of trauma-informed practice — an approach that recognises the prevalence and impact of trauma and prioritises safety, trust, and empowerment in all interactions.

Participants will gain a deeper understanding of:

• What trauma is and how it affects behaviour, relationships and wellbeing

• The core principles of trauma-informed care (safety, choice, collaboration, trust and empowerment)

• How to create supportive environments that avoid re-traumatisation

• Practical strategies for responding to distress with empathy and understanding

• The importance of self-awareness and self-care when working in trauma-exposed settings

Available as:

• Full-day session (6 hours) – Ideal for in-depth training and case study discussions

• Half-day session (3 hours) – A concise overview of key principles and practice

Ideal for:

Professionals in education, healthcare, social care, justice and anyone working with individuals who may have experienced trauma.